10-19-2017, 01:25 PM
Hello,
I'm sorry, but no sure exactly what you mean by that, but please be assured that we will try to help you to resolve anything that might be wrong on our software side.
We've got your additional info by email, but to be able to help you, we will need to know the name of FumeFX installers that you have used and the vebose log file of the command line render to see the error.
Also, on the license server it would be good to know if the license has been requested at all.
We could also connect to your machine with TeamViewer to solve the problem.
Thank you
I'm sorry, but no sure exactly what you mean by that, but please be assured that we will try to help you to resolve anything that might be wrong on our software side.
We've got your additional info by email, but to be able to help you, we will need to know the name of FumeFX installers that you have used and the vebose log file of the command line render to see the error.
Also, on the license server it would be good to know if the license has been requested at all.
We could also connect to your machine with TeamViewer to solve the problem.
Thank you