Up, Up, and Away... From Voxel Source

[BeRunnels]

Greetings all,

Forgive me, I am still learning FumeFX.
I seem to have run into an interesting problem. All Mental Ray renders of FumeFX appear above and away from it initial source. I am trying to emit from particles and it seems to be simulating voxels just fine but in the render the flames appear way off.

[ATTACHMENT NOT FOUND]
[ATTACHMENT NOT FOUND]

I am not sure what kind of information is needed but let me know and I will be happy to provide what I can.

PC Specs:
Win7 Pro
ASUS X79-DELUXE Mainboard
Intel Core i7 4930K
65GB DDR3-SDRAM
NVIDIA GeForce GTX 780 Ti

[sitnisati]

Hello,

Please let me know FumeFX version and is your grid maybe scaled in the scene?

Thank you.

Kresimir Tkalcec

[BeRunnels]

Thank you for you response,

I am currently using FumeFX 3.5.5 (Maya).

My XYZ Scale in the Channel Box are all set to 1
[ATTACHMENT NOT FOUND]

My Attribute Editor Setting is:
Spacing: 3
Width:3296.970
Length: 2000
Height: 1000
[ATTACHMENT NOT FOUND]

[sitnisati]

Hello,

Thank you for the information - everything seems to be okay, so we'll have to ask you if you can post somewhere a scene and one frame .fxd cache so that we can test it?
If you don't have Dropbox or similar account, please contact us to support@afterworks.com and we will provide a space for upload.

Thank you.

Regards,
Kresimir Tkalcec

[BeRunnels]

Greetings,

Here is a link to dropbox for a zip file of my .mb Scene file and one frame of the .fxd cache.

https://www.dropbox.com/s/lzziparxrbuuyvv/UMR.rar?dl=0

Also we are using Maya 2014... if that helps.

Respectfully,
Beau Runnels

[BeRunnels]

Greetings Kresimir,

Were you able to retrieve the file okay?

[sitnisati]

Hello,

We're working on this issue as I'm writing this email.
Please send me an email to kresimir@afterworks.com so I can send you a fix for this issue.

Thank you.

Regards,
Kresimir Tkalcec