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Crashes
mixepix
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#1
10-18-2013, 12:42 PM
Hi!

I didn't have any issues with FumeFX before but after a hardware switch to an Alienware 18 it has started to crash all the time and it seems to be totally random. Sometimes its just when I select the FumeFX-node, sometimes when I'm simulating etc. Anyone with the same issue? Any ideas?

Cheers
Mikael
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sitnisati
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#2
10-18-2013, 12:50 PM
Hello Mikael,

Could it be the preview windows that causes the crash ?
If so, this might be OpenGL driver related issue.

Regards,
Kresimir Tkalcec
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mixepix
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#3
10-18-2013, 01:11 PM
No, actually it's crashing even if I don't have the preview window open but maybe it's related to the viewport?
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sitnisati
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#4
10-18-2013, 02:31 PM
Hello,

It's hard to say, but I think that viewport wouldn't crash as it's all standard Maya API.
Do you run the latest FumeFX 3.5.2 ?
If you can find the steps to reproduce, it would help a lot.

Thank you.

Kresimir Tkalcec
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mixepix
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#5
10-18-2013, 03:33 PM
Yes, I'm running 3.5.2. The crashes are very random so I don't know how to reproduce. Sometimes they occur when I'm just clicking in the attribute editor, sometimes while simulating and sometimes when picking the nodes in the outliner. Very strange.
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sitnisati
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#6
10-19-2013, 06:23 PM
When you do not use FumeFX at all, is Maya rock stable, or is it just FumeFX that crashes?

Thank you.

Kresimir Tkalcec
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mixepix
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#7
10-19-2013, 07:58 PM
Yes, stable otherwise and I haven't had any crashes besides those involving FumeFX. Is there a way to log the errors so I can email it to you?

Cheers
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sitnisati
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#8
10-21-2013, 12:48 PM
Hello,

Does Maya crashes with a dialog like this: http://support.nextlimit.com/display/ma ... g+Problems

If so, we could send you a special build and when it crashes, you would send us the dmp file so we can try to isolate the crash.

Regards,

Kresimir Tkalcec
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mixepix
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#9
10-21-2013, 03:05 PM
Yes, it does! I'll save and email it to you next time it crashes.

Cheers
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sitnisati
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#10
10-22-2013, 08:10 AM
Hello,

Can you please send me an email first, so that we can email you a special build ?

Thank you.

Kreismir Tkalcec
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mixepix
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#11
10-23-2013, 09:52 PM
Hi again!

Sorry that I disappeared. I upgraded my bios and I haven't had any crashes since so I think it worked itself out. Smile

Cheers
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sitnisati
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#12
10-28-2013, 08:09 AM
Hello,

Thanks for the update and I'm glad that the crash is solved !

Regards,
Kresimir Tkalcec
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mixepix
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#13
11-04-2013, 10:20 PM
Hi again,

I was wrong. I still have the same problem. Sad How do I get a hold of that special build that you mention before?

Cheers
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