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Tranfering to a new computer

As the title says, I'm trying to install Afterburn on a new computer. Trouble is, I can't authorize it. When I enter my details and serial number on the registration page I get the message:

Quote:Your request was NOT processed. See the information below.

Your authorization code cannot be created.

As I purchased it from Turbosquid, I opened a support ticket with them about it, but that was almost a week ago and I've heard nothing.

I only posted here because I'm not sure what else I can do :?
Thou shalt not kill clients, for they know not what they ask.

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